Your Most Common Hills District Pet Care Questions, Answered (2026 Edition)

Choosing a pet sitter isn't just about finding someone to "fill a bowl"—it’s about finding a team that integrates seamlessly into your pet’s life. We know you have questions, so we’ve gathered the most common ones we hear from families in the Hills Shire and Blacktown Council

Who exactly is coming into my home?

This is the #1 question we get. Unlike "app-based" services where you might get a different stranger every time, Lulu & Co is a small, dedicated team of female professional pet care providers.

You’ve probably seen "the girls" out in the field! Our team is made up of local animal lovers who are fully vetted, insured, and—most importantly—passionate about behavioral care. We don't just "hire walkers"; we hire people who understand dog body language and feline stress signals. When you book with us, you’re getting a consistent friend for your pet, not just a service provider.

How do I know my pet is actually being cared for?

We believe in total transparency. We know the anxiety of being at work or on holiday and wondering if your pet is okay.

Every single visit includes a Real-Time Update. As soon as our visit is complete, you receive:

• A GPS-tracked map of our walk.

• A detailed "Report Card" (potty breaks, water refresh, and mood).

• High-quality photos (no blurry shots—we love a good pet photoshoot as much as you do!).

"I've heard daycares are too much for my dog. What’s the alternative?"

You’re not alone in thinking this. Many Hills District dogs find the warehouse-style daycare environment overstimulating.

Our USP is one-on-one attention in the environment your dog knows best. We provide an alternative to the "pack" mentality. Whether it’s an Express Visit for a senior or a high-energy walk for a puppy, your dog gets 100% of our focus. No germs, no bullying, and no "daycare burnout."

What if I have a "difficult" or reactive dog?

We love the "spicy" ones! Many of our clients in Quakers Hill and The Ponds have dogs that are reactive to other dogs or nervous around new people.

Because we aren't a high-volume "pack walk" business, we have the time and expertise to manage reactive dogs safely. We use positive reinforcement and carefully planned routes to ensure your dog’s walk is a stress-free highlight of their day, not a source of anxiety.

Do you only do dog walking?

Not at all! While we are the top-rated dog walker in Colebee, we are also specialists in cat sitting and "Holiday Care." We stay at your home (or visit frequently) so your pets can maintain their exact routine, sleep in their own beds, and eat their usual food.

Meet the Faces Behind the Leash

Why we do what we do: Lulu & Co (formerly Vee’s Pet Care) was founded on a simple belief: every pet in the Hills District deserves premium, editorial-standard care that feels like family. We’re local, we’re professional, and we can’t wait to meet your furry best friend.